- Provide you with an easily accessible reception and information area
- Ease your procedures
- Provide you with furniture to sit on
- Provide you with free information on the local tourist offer
- Display and broadcast its opening periods expressed in at least two foreign languages
- Provide you with free access to wifi
- Be open at least 305 days a year, including Saturdays and Sundays during tourist or entertainment periods
- Answer your mail all year round
- Provide a permanent reception service staffed by people who speak at least two foreign languages
- Provide tourist maps, maps and tourist guides on paper
- Give you access to its dedicated trilingual website adapted for consultation via on-board media
- Disseminate its tourist information also on paper translated into at least two foreign languages relating
- to all classified tourist accommodation including at least the name of the establishment, postal address, e-mail address, website address, telephone number, classification level
- and cultural, natural or leisure monuments and tourist sites, which may include an indication of user rates, periods and times when the site is open to the public, the website and telephone and postal contact details
- and events
- and emergency telephone numbers
- Update your tourist information annually
- Post emergency telephone numbers outdoors
- Present all qualified offers in your area for all clienteles
- Give you access to consulting the availability of classified accommodation
- Handling your complaints and measuring your satisfaction
- Providing a tourist information service integrating new information and communication technologies (social networks, mobile telephony, geolocation..)
- Respect the requirements of the. “Qualité Tourisme”
- Provide you with a holiday advisor
- Guarantee the reliability and timeliness of information on the local tourist offer
.
