Our commitments to quality

Our aim: to satisfy you!
The Beaune & Pays Beaunois Tourist Office, has held the Qualité Tourisme™ mark since 2016 and ensures that it offers all its visitors quality services all year round:

• A personalized welcome all year round
• Trained and competent staff at your service
• A pleasant and accessible welcome for all
• Development of a range of activities tailored to your needs
• Taking into account your opinions, remarks and complaints
• Improving our services
• Our mission is to act as an intermediary for our professionals, providing them with the information they need to embark on a qualifying process. Our sole aim is to provide the best possible customer service.
• Adopting an eco-responsible attitude on a daily basis

Cycle tourism is booming: Beaune, Chagny, Meursault, Santenay and Nolay are ideally situated for cycle tourism(Voie des Vignes, Voie Verte….).

That’s why, in order to better meet the expectations of cycle tourists, we are organizing our branches to make them even more welcoming. Our Tourist Office has been awarded the Accueil ^Vélo© label:

• The Information Point, Place de la Halle, Beaune
• Our reception at Porte Marie de Bourgogne in Beaune
• Chagny
• Meursault
• Nolay
• Santenay

It’s the guarantee for the cycling tourist of :

• Appropriate equipment
• A warm welcome

Since January 2018, Beaune has been classified as a Station de Tourisme, a label of excellence, awarded by ministerial decree, which distinguishes the best tourist destinations in France according to extremely demanding criteria.

Santenay has in turn been a Station de Tourisme since August 2020.

A wine tourism destination par excellence, Corton-en-Montrachet has been awarded the Vignobles et Découvertes label. The “Beaune & Pays Beaunois” Tourist Office is the reference tourist office for this destination. It is the guarantee for wine tourism customers of a quality welcome and the keys to understanding the world of wine.